Question 1

Is VoxNexus free?

Accepted Answer

Yes, VoxNexus is open source and can be self-hosted on your own hardware for $0/minute. There are also paid plans for managed hosting and enterprise features.

Question 2

Does VoxNexus support SIP telephony?

Accepted Answer

Yes, VoxNexus includes a PJSIP bridge for integration with enterprise phone systems including Cisco, Avaya, and FreePBX. It supports standard SIP trunking for inbound and outbound calls.

Question 3

Can I use local AI models with VoxNexus?

Accepted Answer

Yes, VoxNexus supports local LLMs via Ollama and local text-to-speech via Kokoro TTS. This enables fully offline, privacy-preserving voice agents.

Question 4

What programming languages does VoxNexus use?

Accepted Answer

VoxNexus uses Python for the voice agent backend (with LiveKit Agents SDK) and TypeScript/React for the web dashboard (Next.js 15 App Router).

Question 5

How do I integrate VoxNexus with my existing phone system?

Accepted Answer

VoxNexus provides SIP device configuration for each agent. Simply point your PBX or SIP trunk to the VoxNexus SIP server, and calls will be routed to your AI voice agent.

Question 6

What TTS providers does VoxNexus support?

Accepted Answer

VoxNexus supports Kokoro TTS (local/free), ElevenLabs, Cartesia, and OpenAI TTS. You can choose based on quality, latency, and cost requirements.

Question 7

Can I use VoxNexus for customer service automation?

Accepted Answer

Yes, VoxNexus is designed for customer service automation. You can create AI voice agents with custom knowledge bases, webhook integrations, and handoff to human agents.

Question 8

Is VoxNexus HIPAA compliant?

Accepted Answer

Self-hosted VoxNexus can be deployed in HIPAA-compliant environments. For healthcare use cases, we recommend using local LLMs and TTS to keep all data on-premises.